Neighborhood Services
The Neighborhood Services Web page has been revised to provide a starting point for citizens to access information on city services and resources and to encourage citizens to more actively partner with the city to improve business and residential neighborhoods in the community.
Because involved, connected neighborhoods are essential for a strong and healthy community, the City of Asheville is committed to building partnerships with residential and business neighborhoods in order to improve the quality of life for everyone who lives, works and visits our community. The changes being made to this Web page reflect the City of Asheville's desire to support neighborhoods and citizens working with each other and the city to strengthen and improve our community.
Please send suggestions for additions or changes for this Web page to Marsha Stickford.
Contact Information for:
Public Safety
Planning and Development
Parks, Recreation and Cultural Arts (PRCA)
Transportation
Public Works
Building Safety
Water Resources
Neighborhood Coordinator
Publications
Public Safety contacts:
Community Resource Officers (CROs) are available to talk with citizens about ongoing concerns related to crime and nuisance activities in business and residential neighborhoods. CROs are assigned to a geographic area and work with patrol officers and special operations units and special operations units to maintain and improve the safety of our neighborhoods.
Non-emergency Police Department contact: (828) 252-1110
Non-emergency Fire Department contact: (828) 259-5636
For emergency assistiance contact: 911
For assistance finding health and human service resources: 211
Call United Way's community service information line or search online at www.211wnc.org
Planning and Development:
Community Liaison Planners are assigned to different areas of the city and are available to answer your questions about land use or residential and commercial development. Community planners are an information resource in their assigned district and will not review land use applications in the areas they represent.
For more information, visit the Planning & Development Department Web page.
Parks, Recreation and Cultural Arts (PRCA):
Asheville Parks, Recreation & Cultural Arts Department maintains 54 public parks, 6 miles of greenways, 11 community centers, numerous programs for youth, seniors and outdoor enthusiasts, a comprehensive athletics program, swimming pools and many special facilities including the Aston Park Tennis Center, Food Lion Skate Park, WNC Nature Center, Asheville Municipal Golf Course and historic Riverside Cemetery.
For more information on the facilities and programs the Parks, Recreation and Cultural Arts Department has to offer, call (828) 259-5800 or visit the PRCA Web page.
Transportation contacts:
Transportation Department oversees and manages transportation-related services within the city limits of Asheville that include traffic engineering, the public transit system and parking services.
For more information on:
For additional information on Transportation, visit the Transportation Department Web page.
Public Works contacts:
Public Works Department manages Sanitation Services that include trash and brush removal and recycling services, Street Services that oversees the maintenance and construction of the city's system of streets and sidewalks, and Stormwater Services that oversees the management of storm water runoff and drainage.
For more information on:
Additional information on Public Works Divisions and services can be obtained by calling (828) 259-5935 or visiting the Public Works Department Web site.
Building Safety contacts:
The Building Safety Department provides services related to applications for permitting and plan review for home or commercial projects through the Development Services Center and building inspections and enforcement to ensure that the city's code requirements for existing and new buildings are met in all areas within the Asheville City limits, including the extra territorial jurisdiction areas located outside the city limits.
For more information on:
For general information on the Building Safety Department, visit the Building Safety Web page or call (828) 259-5846.
Water Resources contacts:
The Water Resources Department manages and protects our community’s water resources and works to provide the highest quality of water service to customers.
For more information on Water Resources services visit the Water Resources Web page or call (828) 259-5922.
For information related to sewer system service:
Neighborhood Coordinator:
- To share information about issues, concerns, or events in your neighborhood and community;
- If you are interested in receiving information or support for starting a new neighborhood organization or expanding activities of your current organization;
- To register a new organization or update contact information for an existing neighborhood or homeowners' group;
- If you are new to Asheville and want to get connected with the neighborhood group in your area;
- If you need assistance in accessing a city service or receiving information on a city department or service.
- If you would like to be involved in creating a vision for the future of your neighborhood.
- To subscribe/unsubscribe to City eNews, please send an e-mail to Marsha Stickford
For more information on Neighborhood Services or assistance with a service issue request, contact Marsha Stickford, Neighborhood Coordinator at (828)259-5506.
Publications
Bear Safety Brochure
Telephone Guide to Asheville City Services: Who to Call at City Hall
The Development Process Brochure
Code Enforcement Brochure